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The Importance of Client Management Software for Accountants & Bookkeepers

Discover how Engager's intuitive features can revolutionise your accounting and bookkeeping services, enhancing client relationships and streamlining operations.

An Accountant and Bookkeeper meeting with their clients to go through Engager's client portal

In the dynamic world of accounting and bookkeeping, precision and client trust are paramount. The tools you employ can significantly influence your practice’s success. Engager.app emerges as a beacon of innovation, offering client management software specifically designed for accountants and bookkeepers. It harmonises advanced technology with the personalised touch that professionals cherish, redefining client management in the industry.

Beyond Spreadsheets, Building Genuine Connections

Traditional spreadsheets, while functional, often fall short in fostering meaningful client relationships. Engager.app transcends mere data storage by offering an intuitive interface that delves into client behaviours, preferences, and histories. This deep understanding enables professionals to anticipate needs and personalise interactions, transforming client management into the nurturing of enduring partnerships.

Seamless Integration

Time is an invaluable asset for accountants and bookkeepers. Engager.app integrates effortlessly with existing accounting software, including popular platforms like QuickBooks, FreeAgent and Xero, ensuring data flows seamlessly without redundant entries or potential errors. This harmonious interplay between systems allows professionals to dedicate more time to advising clients and less to navigating technological complexities.

Security and Compliance

In a field governed by confidentiality and stringent regulations, Engager.app stands as a fortress for client data. The platform employs state-of-the-art encryption and adheres to robust security protocols to protect sensitive information. Notably, Engager.app has achieved Cyber Essentials certification, underscoring its commitment to maintaining high cybersecurity standards. This certification ensures that accountants can rest assured their practice not only meets but exceeds industry standards.​​

Customisation, One Size Doesn’t Fit All

Recognising that no two practices are identical, Engager.app offers a suite of customisable features. Whether it’s tailoring dashboards, setting unique checklists, or designing bespoke workflows, the platform adapts to the unique rhythm of each firm. This flexibility ensures that the software serves the practice, not the other way around.

Client Portal, Bridging the Communication Gap

In an age where clients seek transparency and immediacy, Engager.app’s client portal serves as a dedicated space for real-time updates, document sharing, eSigning and completing forms. This feature not only enhances the client experience but also reduces the back-and-forth, making operations smoother and more efficient.

A Commitment to Excellence

The financial landscape is ever-evolving, and so is Engager.app. With a dedicated team focused on continuous improvement, users benefit from regular updates, new features, and a platform that grows in tandem with industry advancements. This commitment ensures that your practice remains at the forefront of innovation.​​

“In short, if you’re an accountant and not using Engager, you’re missing a trick. It’s an invaluable tool that has significantly improved our operational efficiency and client service.”
Jason Holden, Founder @ Holden Associates

Frequently Asked Questions (FAQs)

Q1: What is Engager.app?
Engager.app is a cloud-based practice management software designed to streamline operations for accountants and bookkeepers, offering features like task management, automated reminders, and customisable dashboards.

Q2: How does Engager.app ensure data security?
Engager.app employs state-of-the-art encryption and adheres to robust security protocols to protect sensitive information. The platform has achieved Cyber Essentials certification, underscoring its commitment to maintaining high cybersecurity standards.

Q3: Can Engager.app integrate with existing accounting software?
Yes, Engager.app integrates seamlessly with popular accounting platforms like QuickBooks, FreeAgent and Xero, ensuring data flows without redundant entries or potential errors.

Q4: How does the Client Portal enhance communication?
Engager.app’s Client Portal serves as a dedicated space for real-time updates, document sharing, and direct communication, enhancing the client experience and streamlining operations.

Q5: Is Engager.app customisable to fit my practice’s needs?
Absolutely. Engager.app offers a suite of customisable features, allowing practices to tailor dashboards, set unique client alerts, and design bespoke workflows to fit their unique processes.

Q6: What support options are available for new users?
Engager.app provides a 28-day free trial, during which users can access all features. Additionally, there are resources like implementation specialists, weekly update webinars, and a help centre to assist new users.

Q7: How does Engager.app assist with workflow management?
Engager.app’s Workflow feature helps organise and automate every step of client services. Users can create structured processes, assign tasks, and track progress across the entire team, ensuring consistency and efficiency.

Q8: Can I customise the dashboard in Engager.app?
Yes, Engager.app’s Dashboard is fully customisable. Users can add widgets, create reminders, and track key data, tailoring the dashboard to meet their needs.

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Ready to take your accounting or bookkeeping practice to the next level?

Explore how easy it is to manage clients by booking a personalised demo or taking a free 28-day trial.

A person with short brown hair is smiling and waving at the camera. They are wearing a black t-shirt with the logo and text engager.app. The background is bright yellow.

Ash Hall
Head of Product

AAT-qualified former accountant, specialising in developing innovative software solutions for accounting & bookkeeping professionals.

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