Job Phases

Break Down Services, Streamline Processes

Engager.app’s Job Phases feature transforms how you manage services by breaking them into clear, actionable steps.

Ditch the chaos

Streamline Every Service with Job Phases

Break your services into clear, manageable phases that guide both your team and clients from beginning to end. With defined steps and progress tracking, you improve efficiency, reduce confusion, and ensure every project runs smoothly and on time.

The image shows a task management interface with phases listed: Collect records (completed), Preparation, Review, and Filing. Preparation, Review, and Filing are marked not completed. Completion date for Collect records is 27/11/2023 13:53.

Step-by-Step
Service Management

Break services into structured phases—whether it’s a complex tax return, onboarding, or bookkeeping project. Assign phases, track budgets, and ensure every team member knows their role and responsibilities.

Built by Accountants and Bookkeepers.

For Accountants and Bookkeepers

Discover Why Over 1,000 Firms Across the UK Have Made the Switch

Our Experience
By the Numbers

Join over 2,000 accountants and bookkeepers already saving time and boosting client experience with Engager.

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Streamline Every Service with Job Phases

Divide each service into clear, sequential phases that guide your team—and your clients—along every step. With visible milestones and status tracking, you’ll minimise confusion, boost collaboration, and deliver smoother, more predictable outcomes every time.

Are Your Services Hard
to Manage at Scale?

Job Phases break large jobs into manageable steps, making it easier to assign responsibilities and maintain visibility across the entire service workflow.

Engager Email workflow timeline
A digital form with a white background displayed on a green screen. The form is for setting deadlines and includes options like Name, Template for new phase, Warning level, Danger period, and Responsibilities. There are drop-down menus and fillable fields throughout.

Struggling to Track Time and Profitability?

Allocate time budgets for each phase and allow staff to record their time. Gain a clear view of profitability for every service and phase to optimise efficiency.

Is Team Collaboration Falling Apart?

With Job Phases, each team member knows their role in the process. Assign phases clearly, so tasks don’t overlap, and everyone works towards the same goal.

A notification icon with the number 3 appears above a list of mentions, highlighting year-end accounts for three different organizations. Each entry, tagged for colleague review, includes a date, time, and a service comment label.
A screenshot of an email template editing interface, titled Edit template. It shows fields for name, category, and email subject, along with a text box containing a professional email draft. A Placeholders panel is on the right side.

Are You Missing Opportunities to Standardise Communication?

Automated prompts at phase completion remind your team to send standardised client emails. Keep clients updated without manual effort or inconsistency.

Testimonials

Don’t Just Take Our Word For It

You’ve got the questions

We Have the Answers

We’re here to make switching easy. If you’re wondering how Engager fits your practice, you’ll find the answers below.

Still not sure? Email support@engager.app any time, we’re always happy to help.

Subscriptions that
don't break the bank

Our subscriptions are scalable for any size practice, starting at £9+VAT per month.


Check out our pricing matrix to see how affordable our plans can be for your firm.

Job Phases allow you to break a service into smaller steps, assign phases to team members, allocate time budgets, and track completion—all while improving collaboration and visibility.

Staff can record time against each phase, and you can compare actual time spent to allocated budgets. This gives you a clear picture of profitability for each phase and overall service.

Yes! Each phase can be assigned to a specific team member, ensuring clear ownership of tasks and responsibilities.

Once a phase is marked as complete, Engager.app can prompt users to send a pre-defined email to the client, ensuring communication is standardised and timely.

Any service can be managed with Job Phases—whether it’s tax filings, client onboarding, payroll processing, or complex accounting projects.

PRICING

Clear And Honest Pricing

All plans include every feature Engager offers. The only extra fees are for SMS and Xero integration.
Enjoy unlimited users at no extra cost. Plus, our pricing comes with the Engager Price Promise for transparency and fairness.

5 Clients
Team Size Icon
For Small Sized Teams
Up to 5 Clients

Every plan includes all the tools you need to manage clients, stay organised, and grow your practice, just straightforward pricing and full access from day one.

£9/Monthly

What’s Included

  • Secure Client Portal
  • eSigning Capabilities
  • Mobile App Access
  • Branded Client Experience
  • Automated Notifications
  • Integration with Accounting Software
  • Task Management
  • Client Messaging System
  • Document Templates
  • Audit Trail
5 Clients
Team Size Icon
For Small Sized Teams
Up to 5 Clients

Every plan includes all the tools you need to manage clients, stay organised, and grow your practice, just straightforward pricing and full access from day one.

£14/Monthly

What’s Included

  • Secure Client Portal
  • eSigning Capabilities
  • Mobile App Access
  • Branded Client Experience
  • Automated Notifications
  • Integration with Accounting Software
  • Task Management
  • Client Messaging System
  • Document Templates
  • Audit Trail