Engager App Online Limited (“EAL”) and its subsidiaries are committed to building your confidence and trust by complying with data protection legislation and best practices that protect your privacy and safeguard your personal information.
This privacy notice (“Privacy Notice”) explains how we collect, use, store, share, and protect your personal information when you visit our website or interact with us over this website. We are registered with the UK Information Commissioner’s Office. Our data protection registration number is ZB327612.
Please take time to read through this Privacy Notice, our Cookie Notice and other privacy policies we may have implemented for specific services (such as the Engager.app platform) to understand our practices regarding your personal data.
The information that we collect may include, without limitation:
We collect data directly in these ways:
We may collect and use your personal data for the following:
Under Data Protection laws you are entitled to exercise the following rights:
To exercise your rights please sent us your request to the address provided in this Notice. If you are not satisfied with our response, you may report to the Information Commissioner’s Office (ICO). Details on how to do so can be found on the ICO’s website at https://ico.org.uk/make-a-complaint/. For more information about your information rights visit www.ico.org.uk.
Data acquired about your use of our website or platform depends on the length of the cookie set (see cookie policy) The length of time that we hold your other personal data varies depending on the type of information and its use. We will only keep your personal data for: (i) as long as it is necessary to provide the services and/or products that you have requested; (ii) for the execution of a contract or for such other essential purposes such as, complying with our legal obligations, resolving disputes, investigating disciplinary matters; and (iii) enforcing our agreements. When your personal data is no longer necessary, it will be securely deleted or anonymised. As for how we treat other personal data provided in relation to any specific app or service contracted for please see the Privacy Notice provided in relation to that app or service.
Where necessary and in limited circumstances, we may share your personal information with third parties to the extent permitted by or required by law including to:
In addition, we make use of expert third party service providers such as TrustPilot, Digital Ocean, AWS, Zendesk, Pipedrive, Asana, Microsoft and more to help us to provide relevant services, expert IT providers helping us with our IT systems, or professional auditors. These third-party service providers may use your personal information in order to provide the agreed service to us, or to you on our behalf. We have contractual agreements in place with third party data providers and we ensure that they are fully compliant with data protection laws.
If your personal data is being transferred to countries outside the UK or EEA either by us or by our third -party service providers acting on our behalf, EAL shall ensure the necessary organisational and technical measures are in place to meet the legal requirements for the security and the lawful processing of your personal information.
We take appropriate technical and organisational measures to ensure that your personal information is protected, in compliance with our legal obligations. We protect your information using measures that reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Our website uses cookies to estimate our audience size and usage pattern, to store information about your preferences, to customise our website according to your individual interests, to speed up your searches and recognise you when you return to our website. You can control the use of cookies at your individual browser level. Please refer to our Cookie Policy for further information.
We keep our privacy notice under regular review in order to reflect the changes in law and/or our privacy practices. Please check our website from time to time. In the occasion of significant changes in the way we process your personal data, we will provide a prominent notice on our website.
We take any complaints we receive seriously. We encourage people to bring it to our attention if they think that our collection, use or storage of personal information is unfair, misleading or inappropriate.
If you have any questions or concerns about our use of your data in connection with review invitations via Trustpilot, please feel free to contact us using the details below:
contact@engager.app
We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch.
As a technology company, we prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames.
You can email us using contact@engager.app.
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