Engager App Online Limited (“EAL”) and its subsidiaries are committed to building your confidence and trust by complying with data protection legislation and best practices that protect your privacy and safeguard your personal information.
This privacy notice (“Privacy Notice”) explains how we collect, use, store, share, and protect your personal information when you visit our website or interact with us over this website. We are registered with the UK Information Commissioner’s Office. Our data protection registration number is ZB327612.
Please take time to read through this Privacy Notice, our Cookie Notice and other privacy policies we may have implemented for specific services (such as the Engager.app platform) to understand our practices regarding your personal data.
The information that we collect may include, without limitation:
We collect data directly in these ways:
We may collect and use your personal data for the following:
Under Data Protection laws you are entitled to exercise the following rights:
To exercise your rights please sent us your request to the address provided in this Notice. If you are not satisfied with our response, you may report to the Information Commissioner’s Office (ICO). Details on how to do so can be found on the ICO’s website at https://ico.org.uk/make-a-complaint/. For more information about your information rights visit www.ico.org.uk.
Data acquired about your use of our website or platform depends on the length of the cookie set (see cookie policy) The length of time that we hold your other personal data varies depending on the type of information and its use. We will only keep your personal data for: (i) as long as it is necessary to provide the services and/or products that you have requested; (ii) for the execution of a contract or for such other essential purposes such as, complying with our legal obligations, resolving disputes, investigating disciplinary matters; and (iii) enforcing our agreements. When your personal data is no longer necessary, it will be securely deleted or anonymised. As for how we treat other personal data provided in relation to any specific app or service contracted for please see the Privacy Notice provided in relation to that app or service.
Where necessary and in limited circumstances, we may share your personal information with third parties to the extent permitted by or required by law including to:
In addition, we make use of expert third party service providers such as TrustPilot, Digital Ocean, AWS, Zendesk, Pipedrive, Asana, Microsoft and more to help us to provide relevant services, expert IT providers helping us with our IT systems, or professional auditors. These third-party service providers may use your personal information in order to provide the agreed service to us, or to you on our behalf. We have contractual agreements in place with third party data providers and we ensure that they are fully compliant with data protection laws.
If your personal data is being transferred to countries outside the UK or EEA either by us or by our third -party service providers acting on our behalf, EAL shall ensure the necessary organisational and technical measures are in place to meet the legal requirements for the security and the lawful processing of your personal information.
We take appropriate technical and organisational measures to ensure that your personal information is protected, in compliance with our legal obligations. We protect your information using measures that reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Our website uses cookies to estimate our audience size and usage pattern, to store information about your preferences, to customise our website according to your individual interests, to speed up your searches and recognise you when you return to our website. You can control the use of cookies at your individual browser level. Please refer to our Cookie Policy for further information.
We keep our privacy notice under regular review in order to reflect the changes in law and/or our privacy practices. Please check our website from time to time. In the occasion of significant changes in the way we process your personal data, we will provide a prominent notice on our website.
We take any complaints we receive seriously. We encourage people to bring it to our attention if they think that our collection, use or storage of personal information is unfair, misleading or inappropriate.
If you have any questions or concerns about our use of your data in connection with review invitations via Trustpilot, please feel free to contact us using the details below:
contact@engager.app
We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch.
As a technology company, we prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames.
You can email us using contact@engager.app.
One Day Dedicated to Practice Management for Accountants and Bookkeepers 🚀🚀🚀
Try Engager for Free
Take a 28-day trial or book a demo
What our users say
Engager…I hope no one else uses it…there I said it. The competitive advantage it gives me and my 20+ years established practice is game changing.
If you are an accountant with your own practice and you don’t use Engager you will be left behind.
It’s hard to believe this is such a young product because already its features are unrivalled by the competition.
Starting my accountancy practice in Excel took a lot of work.
I remember having sleepless nights, constantly worrying if I would miss client deadlines.
However, I recently came across Engager.app, which has significantly impacted my accountancy practice. It has allowed me to future-proof my business and stay ahead.
I highly recommend it to anyone in the accounting industry looking to grow with assurance and keep on top of clients’ needs.
After taking the plunge to move from another Practice Manager system, Engager has been a delight!
Very easy to use, the support is the best I have ever experienced and the system itself has made each day joy to work with.
I would 100% recommend Engager.
The practice management software you’ve been waiting for.
Did my first live pricing with a prospect today. Sooo good, can deal with any queries or concerns straight off. Proposal sent while they were with me and fee agreed.
5 new self assessments this week and proposal, engagement letter and onboarding forms all working an absolute dream.
It’s the best CRM for accountants. The support is amazing. Not sure if you can find product as good as this.
Not only they are looking consistently to improve it but they seems to listen what the users suggest and always deliver, even go further.
The communication of what is in the pipeline in short and long term is outstanding.
Our experience with Engager has been nothing short of fantastic.
As a smaller practice, we were looking for a practice management software that didn’t break the bank, and Engager fit the bill perfectly.
The price point is incredibly reasonable, especially considering the robust features and functionalities it offers.
We absolutely love Engager. At the moment we are only using it for pricing.
We are very much looking forward to using Engager fully for our practice management.
The support you receive is really fast and proactive too.
This is just a brilliant software. The customer support is absolutely out of this world.
The software itself has a lot in it and at a price that is really excellent value for money!
It really does what it says on the tin and much more. For me an absolute no-brainer!
We have only just started using Engager after looking at a few other alternatives.
Their customer service support goes above and beyond any others we have used. The ease of use and flexibility to tailor to our internal processes only adds to the value Engager brings to our practice.
Add to this the ever evolving development which runs in conjunction with customer feedback, there really isn’t anything more to write!
This software is such a game changer. So easy to use – it’s fast, accurate, clear, easy to configure for individual clients and bulk updates has been a pleasure!!
The support team have been amazing, very responsive and helpful.
Join our Community not Just our Software
Subscribe to our newsletter for all the latest news, tips, and insights delivered straight to your inbox. Subscribe now to stay ahead in practice management.
