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Introducing Engager.app’s HMRC 64-8 Integration

Engager.app introduces its HMRC 64-8 Agent Authorisation integration, enabling accountants and bookkeepers to manage client authorisations directly within the platform, enhancing efficiency and compliance.

An image of Engager.app's task management software for accountants and a HMRC logo, representing an integration

In the realm of accounting and bookkeeping, managing client authorisations with HMRC has historically been a cumbersome and time-consuming task. The introduction of Engager.app’s HMRC 64-8 Agent Authorisation integration marks a significant advancement, alleviating many of the challenges professionals have faced for years.​

The Traditional Challenges of HMRC 64-8 Authorisation

Previously, obtaining agent authorisation via HMRC’s 64-8 form involved a series of manual steps that were prone to delays and inefficiencies:​

  • Manual Paperwork: Agents were required to complete and submit paper forms, leading to potential errors and prolonged processing times.​

  • Disjointed Systems: Managing authorisations necessitated navigating separate HMRC platforms, disrupting workflow continuity.​

  • Lack of Real-Time Updates: Agents often operated without immediate insights into the status of authorisation requests, hindering proactive client communication.​

These obstacles not only consumed valuable time but also posed risks to client satisfaction and compliance standards.​

Engager.app’s Innovative Solution

Recognising these challenges, Engager.app has developed an integration that seamlessly incorporates HMRC’s 64-8 agent authorisation process into its platform:​

  • Direct Integration: Initiate and manage agent authorisation requests for services such as MTD VAT, PAYE & CIS, Corporation Tax, and Self-Assessment directly within Engager.app, eliminating the need to switch between systems.​

  • Real-Time Tracking: Monitor the status of each authorisation request, enabling timely updates to clients and more efficient practice management.​

  • Centralised Dashboard: Access all client authorisation information in one unified location, streamlining workflows and reducing administrative burdens.​

Get an insight into our integration by watching this brief overview video:

Addressing Specific Pain Points

The integration directly tackles the previously mentioned challenges:​

  • Eliminating Manual Processes: By digitising the authorisation workflow, the integration reduces errors associated with manual data entry and accelerates processing times.​

  • Enhancing System Cohesion: Agents can manage all aspects of client authorisation within Engager.app, fostering a more cohesive and efficient operational environment.​

  • Providing Immediate Insights: Real-time tracking empowers agents with up-to-date information, facilitating proactive client engagement and improved service delivery.​

How Engager’s HMRC 64-8 Integration Works

Engager.app’s HMRC 64-8 Agent Authorisation integration streamlines the process of managing client authorisations for various tax services. Here’s a concise overview of how it functions:

  1. Initiate a Code Request:

    • Directly within Engager.app, you can request agent authorisation for services including:

      • PAYE/CIS

      • Self-Assessment

      • Corporation Tax

      • MTD VAT

      • MTD IT

    • This eliminates the need to log in separately to HMRC’s platform, streamlining your workflow.

  2. Track the Code Status:

    • Monitor the progress of each authorisation request in real-time within Engager.app.

    • This centralised tracking ensures you’re always informed about the status of your requests, enhancing efficiency.

  3. Enter the Received Code:

    • Once your client provides the authorisation code sent by HMRC, input it directly into Engager.app.

    • Engager.app will then validate the code with HMRC and update the client’s authorisation status accordingly, ensuring compliance and accuracy.

By integrating these steps into your practice management, Engager.app reduces administrative burdens, minimises errors, and enhances client communication, allowing you to focus more on delivering quality services.

For a detailed walkthrough, refer to our How-To Guide.​

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Ash Hall
Head of Product

AAT-qualified former accountant, specialising in developing innovative software solutions for accounting & bookkeeping professionals.

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Frequently Asked Questions

1. What is the HMRC 64-8 Agent Authorisation integration in Engager.app?

Engager.app’s HMRC 64-8 Agent Authorisation integration allows accountants and bookkeepers to request and manage agent authorisations directly within the platform, streamlining the process of obtaining permission to act on behalf of clients with HMRC.

The integration supports agent authorisations for several tax services, including:

  • Self Assessment

  • PAYE/CIS

  • Corporation Tax

  • MTD VAT

  • MTD IT

To set up the integration:

  1. Navigate to the ‘Integrations’ tab within Engager.app.

  2. Select ‘HMRC’ and follow the prompts to authorise the connection with your HMRC Agent Services Account.

  3. Enter your agent reference numbers for the relevant tax services.

Detailed instructions are available in the How-To Guide.

Yes, Engager.app provides real-time tracking of agent authorisation requests. You can monitor the progress of each request within the client profiles, ensuring you stay informed about the status of your authorisations.

By managing agent authorisations within Engager.app, you can keep clients informed about the status of their authorisations more efficiently. The platform allows you to send reminders and updates, enhancing transparency and trust with your clients.help.engager.app

Yes, Engager.app prioritises data security and employs industry-standard encryption and secure servers to protect all client information and authorisation data.

Engager.app does not charge extra for this integration. However, ensure that your HMRC agent registration is active and in good standing to utilise this feature.

These FAQs aim to provide clarity on the HMRC 64-8 Agent Authorisation integration within Engager.app, helping you streamline your practice’s operations and enhance client relationships.

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