Job Phases

Break Down Services, Streamline Processes

Engager.app’s Job Phases feature transforms how you manage services by breaking them into clear, actionable steps.

Streamline Every Service with Job Phases

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Step-by-Step Service Management

Break services into structured phases—whether it’s a complex tax return, onboarding, or bookkeeping project. Assign phases, track budgets, and ensure every team member knows their role and responsibilities.

Assign Tasks to the Right Team Members

Each phase of a service can be assigned to a different team member, ensuring clear ownership and accountability. Collaborate efficiently by keeping everyone aligned on their role within the job.

Set time budgets for each phase to ensure work stays on track and profitable. Staff members can record time against phases, giving you real-time insights into where time is being spent and how jobs are performing financially.

Once a phase is completed, Engager.app can prompt staff to send a pre-written email to the client. This standardises communication, reduces manual effort, and ensures clients are always kept in the loop.

An image placeholder, featuring a gray and white checkerboard pattern, often used to indicate transparency in image editing software or when an image is not available. This classic design embodies the robust functionality of Features 2.0.
Active Practices
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Join over 1,000 accounting and bookkeeping practices that trust Engager to streamline client engagement.

5 Star Reviews
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With over 100 glowing Trustpilot reviews, Engager is highly rated by accountants and bookkeepers for transforming practice management.

Clients Supported
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Engager users support more than 130k clients and are reducing admin significantly.

An image placeholder, featuring a gray and white checkerboard pattern, often used to indicate transparency in image editing software or when an image is not available. This classic design embodies the robust functionality of Features 2.0.

Are Your Services Hard to Manage at Scale?

Job Phases break large jobs into manageable steps, making it easier to assign responsibilities and maintain visibility across the entire service workflow.

Struggling to Track Time and Profitability?

Allocate time budgets for each phase and allow staff to record their time. Gain a clear view of profitability for every service and phase to optimise efficiency.

An image placeholder, featuring a gray and white checkerboard pattern, often used to indicate transparency in image editing software or when an image is not available. This classic design embodies the robust functionality of Features 2.0.
An image placeholder, featuring a gray and white checkerboard pattern, often used to indicate transparency in image editing software or when an image is not available. This classic design embodies the robust functionality of Features 2.0.

Is Team Collaboration Falling Apart?

With Job Phases, each team member knows their role in the process. Assign phases clearly, so tasks don’t overlap, and everyone works towards the same goal.

Are You Missing Opportunities to Standardise Communication?

Automated prompts at phase completion remind your team to send standardised client emails. Keep clients updated without manual effort or inconsistency.

An image placeholder, featuring a gray and white checkerboard pattern, often used to indicate transparency in image editing software or when an image is not available. This classic design embodies the robust functionality of Features 2.0.

Frequently Asked Questions

1. What are Job Phases in Engager.app?

Job Phases allow you to break a service into smaller steps, assign phases to team members, allocate time budgets, and track completion—all while improving collaboration and visibility.

Staff can record time against each phase, and you can compare actual time spent to allocated budgets. This gives you a clear picture of profitability for each phase and overall service.

Yes! Each phase can be assigned to a specific team member, ensuring clear ownership of tasks and responsibilities.

Once a phase is marked as complete, Engager.app can prompt users to send a pre-defined email to the client, ensuring communication is standardised and timely.

Any service can be managed with Job Phases—whether it’s tax filings, client onboarding, payroll processing, or complex accounting projects.

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Flexible Plans for Every Practice Size

All plans include every feature Engager offers. The only extra fees are for SMS and Xero integration. Enjoy unlimited users at no extra cost. Plus, our pricing comes with the Engager Price Promise for transparency and fairness.

Our pricing is set to change on 05/01/2025. To see how this affects you, click here.

0-10 Clients

£9+VAT Per Month

Discover Your Pricing

£0+VAT per month

15,000+ Clients

Get in touch with our team if you have more than 15,000 clients by emailing contact@engager.app

0-10 Clients

£13+VAT Per Month

Discover Your Pricing

£0+VAT per month

15,000+ Clients

Get in touch with our team if you have more than 15,000 clients by emailing contact@engager.app

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