Features / Letter of Disengagement

Letter of disengagement software for accountants & bookkeepers

Produce professional, on-brand letters of disengagement in a few clicks. Engager pulls in the client’s active services, so every letter is complete and consistent.

No card details required. Every feature and unlimited users included, from £9 +VAT a month.

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Letter of disengagement prepared from a client record in Engager

Letter of disengagement

Standardise how you disengage clients

Generate professional, compliant disengagement letters in seconds. Select the relevant service and client information, adjust as needed and send, with no drafting from scratch.

Letters generated from active services

Engager identifies all of a client’s active services and generates a professional letter automatically, saving you time and making sure nothing is missed.

See pricing

Engager placeholder list for inserting client details into a letter

How it works

How disengagement letters work in Engager

No more manual document creation

Engager pulls client service details into a ready-to-send disengagement letter. No copying, pasting or reformatting.

Editing a disengagement letter template in Engager with placeholders

Professional, on-brand documents

Use the Document Designer to match the look of your disengagement letters to your firm’s branding, so you present a professional image even at the end of a client relationship.

Engager document designer with logo, colours and fonts for a letter cover

Accuracy and consistency

Because enabled services are pulled into the letter automatically, every relevant detail is included and your practice stays consistent.

Choosing the client services to include in a letter in Engager

Common challenges

Problems letters of disengagement solve

Branded proposal, letter of engagement and professional clearance letter covers

Spending too long writing disengagement letters?

Engager generates disengagement letters from a client’s enabled services, so there is nothing to write from scratch.

Engager generating a letter of engagement document

Worried about presenting a professional image?

Customise the design of disengagement letters in the Document Designer to match your firm’s branding.

Browsing letter of engagement cover templates in Engager

Missing key information in your letters?

Details of active client services are pulled straight into the letter, so nothing is overlooked.

Choosing the client services to include in a letter in Engager

Struggling to standardise the process?

Automated generation and custom templates give the whole firm one consistent disengagement process.

Reviews

Rated Excellent by accountants and bookkeepers

4.6 out of 5 from 199 reviews on Trustpilot, 181 of them five stars.

Read all reviews on Trustpilot
“Moved over from another practice management system and I’m so pleased I did. My only complaint is why I didn’t do it sooner!”
Fiona · Verified Trustpilot review, April 2025
“Finally found a practice management software that ticks every box and keeps us on track with deadlines, jobs, onboarding and billing.”
Rosevale Accountants Ltd · Verified Trustpilot review, February 2025
“It keeps everything in one place, and has taken a lot of admin stress off our plate. It was built by an accountant for accountants, and you can really tell.”
Jana W · Verified Trustpilot review, February 2026

Questions

Letter of disengagement FAQs

How does the letter of disengagement feature work?

Engager reviews the services a client has enabled and generates a professional disengagement letter, tailored to your firm’s requirements.

Can I customise the look of disengagement letters?

Yes. The Document Designer lets you customise the branding, layout and content of disengagement letters to match your practice’s style.

Will the letter include all active services for the client?

Yes. Engager pulls all relevant active services into the letter, so it is accurate and complete.

Can I save a standard template for disengagement letters?

Yes. Create and save templates so the process is quick and repeatable whenever you need to disengage a client.

Does this feature connect with the rest of Engager?

Yes. Letters draw directly on your client data and services, so the information is accurate and up to date.

Is the letter of disengagement feature included in my subscription?

Yes. Every Engager subscription includes every feature and unlimited users. Pricing is based on the number of clients you manage, from £9 +VAT a month, and you can try it free for 28 days with no card details required.

Are letters of disengagement included in every Engager plan?

Yes. Letters of disengagement are included in every Engager plan, along with every other feature and unlimited users, from £9 +VAT a month. You can try them free for 28 days with no card details required.

Pricing

Practice management software pricing, made simple.

One price for your whole practice, based on how many clients you look after. Every feature and unlimited users included.

Work out your price

Enter your number of clients or drag the slider.

250 clients
1 client30,000+ clients
For small teams
£89+VAT
a month

Billed monthly.

  • Secure client portal
  • eSigning capabilities
  • Mobile app access
  • Branded client experience
  • Automated emails
  • Task management
  • Document templates
  • Unlimited users
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