Features / Pipeline

A sales pipeline for accountants & bookkeepers that keeps every opportunity in view

Track every prospect from first contact to signed client, all in one place. See where each opportunity stands, spot what needs your attention and never let a potential client slip through the net.

No card details required. Pipeline and every other feature included, from £9 +VAT a month.

Watch the demo

The Engager Pipeline deals board showing new, qualified and signed deals with their value, owner and follow-up dates

Pipeline

The smarter way to manage new business

Pipeline gives you a clear, real-time view of every prospect at every stage of your sales process. From first enquiry to won business, you always know what is in play, what needs action and where to focus. Without a spreadsheet in sight.

Full visibility across every stage

See every prospect at every stage at a glance. The visual pipeline gives your new business activity a clear structure, so nothing is missed, forgotten or left to go cold.

The Engager won and lost deals summary showing total lost deals, lost value, loss rate and lost deals by reason

How it works

From first enquiry to signed client

Stages that fit your firm

Set up pipeline stages that reflect how your firm sells, whether that is two steps or ten.

Linked to proposals

When you send a proposal, your pipeline updates automatically.

Full prospect history

Every prospect record holds its history, from first contact and proposals sent through to the outcome.

Straight into onboarding

When a prospect accepts, they move into your client base ready for onboarding, with no re-keying.

Loss reasons captured

When a prospect does not convert, Engager records why, so you can spot patterns over time.

Know where to focus

Stage and activity show you when to follow up, so you are not relying on memory or sticky notes.

Common challenges

Problems Pipeline solves

Engager Pipeline deals board showing deals moving through the New, Qualified, Proposal and LoE sent, and LoE Signed stages, with each deal's owner, follow-up date and annual value

Losing track of where prospects are?

Pipeline keeps every opportunity organised by stage, so you know what has been sent, opened, followed up and is ready to close.

Engager notifications when a prospect opens or accepts a proposal

Forgetting to follow up at the right moment?

With a clear view of each prospect’s activity and stage, you always know when it is time to get in touch.

Engager automation that sends a follow-up form when a client rejects a proposal

Not sure why you are winning or losing work?

Track outcomes across your pipeline and capture loss reasons when prospects do not convert. Use real data to improve your conversion rate.

Prospect declining a letter of engagement and giving a reason

Re-keying details when a prospect signs?

When a prospect accepts, Engager moves them into your client base ready for onboarding, with no manual re-entry.

Reviews

Rated Excellent by accountants and bookkeepers

4.6 out of 5 from 199 reviews on Trustpilot, 181 of them five stars.

Read all reviews on Trustpilot
“Moved over from another practice management system and I’m so pleased I did. My only complaint is why I didn’t do it sooner!”
Fiona · Verified Trustpilot review, April 2025
“Finally found a practice management software that ticks every box and keeps us on track with deadlines, jobs, onboarding and billing.”
Rosevale Accountants Ltd · Verified Trustpilot review, February 2025
“It keeps everything in one place, and has taken a lot of admin stress off our plate. It was built by an accountant for accountants, and you can really tell.”
Jana W · Verified Trustpilot review, February 2026

Questions

Pipeline FAQs

Can I customise the stages in my pipeline?

Yes. Set up pipeline stages that reflect how your firm works. Whether you have two steps or ten, you can build a process that fits your sales journey.

How does the pipeline connect to proposals?

When you send a proposal through Engager, your pipeline updates automatically, so you always know which prospects have been quoted and what stage each one is at.

Can I see the full history of a prospect?

Yes. Each prospect record holds a complete history of activity, from first contact and proposals sent through to the outcome.

What happens when a prospect converts to a client?

When a prospect accepts, Engager moves them through the pipeline and into your client base, ready for onboarding, with no manual re-entry.

Can I track why I am losing prospects?

Yes. When a prospect does not convert, Engager captures the reason. Over time this helps you understand patterns and improve your win rate.

Is Pipeline included in my subscription?

Yes. Pipeline is included in every Engager plan, alongside every other feature and unlimited users. You can try it free for 28 days with no card details required.

Pricing

Practice management software pricing, made simple.

One price for your whole practice, based on how many clients you look after. Every feature and unlimited users included.

Work out your price

Enter your number of clients or drag the slider.

250 clients
1 client30,000+ clients
For small teams
£89+VAT
a month

Billed monthly.

  • Secure client portal
  • eSigning capabilities
  • Mobile app access
  • Branded client experience
  • Automated emails
  • Task management
  • Document templates
  • Unlimited users
  • UK-hosted, Cyber Essentials certified
Start free 28-day trial

No card details required.

Compare plans in full →
✓New client signed✓Deadline met

Get started

Ready for a calmer practice?

Try every feature free for 28 days. Our team will help you import your clients and set up your services.

Newsletter

Be the first to know.

Product updates, events and practical tips for running your practice, straight to your inbox. No spam, unsubscribe any time.