Support

Engager support

Things don’t always behave as expected. Your time is valuable, so we want to get you up and running again as quickly as possible. Search the help centre, ask our community or email our support team.

Email replies within two working hours, Monday to Friday. The help centre is open 24/7.

Questions

Frequently asked questions

How do I contact Engager support?

Email support@engager.app. The team aims to reply within two working hours, Monday to Friday.

Is the Engager help centre available out of hours?

Yes. The help centre is open 24/7, with articles and videos covering common questions.

Is there an Engager user community?

Yes. More than 2,600 accountants and bookkeepers are in the Engager Facebook group, which also hosts a Facebook Live every Wednesday evening.

Can someone set up Engager for me?

Yes. Our client import and setup service can import your clients and build your services and automations for you. You can also work with a certified Engager implementer.

Where can I see new features and what is planned?

Read the changelog for recent updates, or view the roadmap to see what the team is working on and vote for the ideas that matter most to your practice.

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