Engager Implementor

Lava Sky

✓ Initial setup✓ Training✓ Ongoing support

As a Certified Engager.app Implementor and accountancy practice owner, Luna helps practices implement and use Engager in a way that genuinely supports how they work day to day.

Rather than simply setting the system up, Luna brings real-world practice insight to help firms make the right decisions, avoid over-complication, and save time. By managing the implementation, clients gain confidence that Engager is set up correctly and tailored to their practice from day one.

Support includes training and ongoing guidance, both for practices Luna works with from implementation and for those who have already set up Engager themselves.

While Engager offers excellent free system support, Luna complements this by helping practices apply Engager in a way that suits how they operate – leaving them confident, in control, and clear on what to focus on next.

If you’d like tailored Engager support from someone who understands both the software and running a practice, book a free consultation below to discuss next steps.

Luna Ballard - Founder & Director at LavaSky
5.0
Excellent
10 reviews
5-star
10
4-star
0
3-star
0
2-star
0
1-star
0

"Luna made our transition from Pixie to Engager incredibly easy"

The process was clear, well structured, and supported with great training. We were up and running quickly and couldn’t recommend Lava Sky more."

– Zoe Denning
Informed Accounting Solutions Limited
Switched from Pixie
5.0
Excellent
10 total
5-star 10
4-star 0
3-star 0
2-star 0
1-star 0

Read some of Lava Sky's reviews

Jul 07, 2026

MD Accountancy

Smooth Engager Transition

We had a fantastic experience working with Luna during our transition to Engager, she made all our jobs/services smooth and stress free – providing excellent support and clear communication throughout the whole process. We would highly recommend her.

Jul 07, 2026

Crisp Accountancy

Excellent Engager Implementation Support

Luna from Lava Sky was really helpful in helping me setup my Engager app. She went into everything in detail and made it clear to understand and follow along. She is also very nice to talk to and also extremely knowledgeable. Great service, thanks so much.

Jul 07, 2026

Joanne Ormesher & Co

Helpful Engager Audit & Process Review

Having used Client Engager for a year or two, I felt that I needed a bit of an audit. I came across Luna in the Client Engager group so made contact. Luna has really helped me take a look and suggest improvements. I will be using Luna again!

Jul 07, 2026

SH Consulting

Getting the Most from Engager

Luna has been absolutely fantastic helping me use my Engager software far better. I had been using the software for nearly a year but not getting the most out of it at all and not only have learnt so much from Luna but also we’ve put lots of time-saving processes in place

Mar 29, 2026

JTE Bookkeeping

Luna is a Very Experienced Professional

Luna is a very experienced professional in her field. She took time to understand what I needed from her and provided it 100%, I will use Luna again if I ever need to. Thank You Luna.

Mar 29, 2026

Ridge Accountancy & Payroll Services Ltd

Prompt, Efficient Service

Prompt, efficient service, fees clearly set out and plan for work to completed in a timely manner. Would highly recommend!

Jan 11, 2026

Accountr Ltd

Lava Sky were brilliant

Lava Sky was brilliant in assisting with our software implementation. Luna’s attention to detail and ability to take a step back to help with project planning was really what we needed.

Jan 11, 2026

Huw John

Helped setup pricing within Engager

We sought help from Luna for an Engager project to get our pricing functionality working well for us. Her support was top notch, she walked us through the process step by step and we now have a working pricing system through our project management system. Strongly recommend!

Jan 11, 2026

North West Numbers

Helped me set up the basics of Engager

Luna helped me set up the basics on the Engager App so that I could set up clients, send emails and letters as well as set deadlines etc. She was very knowledgeable and helpful!

Jan 11, 2026

Original Accountancy Limited

Fantastic Service

Fantastic service, quick turnaround and a great communicator.